Are you looking for a reliable call tracking software for the enterprise? Ringba is a reliable enterprise call tracking software. It is a complete tool for tracking inbound calls. With it, you can manage call marketing in a better way. In fact, it is a call optimization platform.
By managing and getting insights on the calls, we can easily improve our service, train the staff accordingly, know about the demand of the customers and some other important insights.
Ringba is an enterprise level call tracking platform which helps the business to record the inbound calls, manage it, and get the insights from it. This call tracking and routing platform have been built for massive scaling. The software is designed to take all your call marketing to increase the ROI to the next level. Using Ringba you can do the following to name few-
Track the source of inbound calls which will help you understand which campaign is working better.
- All the department’s calls can be managed from a single platform.
- You can create the call flows for multiple locations
- Help you optimize your campaigns and improve the ROI
- Access to telecom networks in 50+ countries
- Route your calls very intelligently based on the categorization
- Help you understand the other ways you can generate the business
- Get the most out of the calls and data and drive the analytics
Features of Ringba
As said above, Ringba is a complete call tracking and analytics software which help the business to deal anything with the inbound calls. Here are some of the amazing features of the Ringba which will help you manage and understand the software in a better way.
Once you will sign up for Ringba and login to the platform. Once logged in, you will be redirected to the dashboard where you can create a new campaign and manage the existing campaign. Mean to say, if you are already running any campaign, you can scale it for better performance or change the attributes for scaling purpose.
Usually, in a Pay Per Call campaign, a toll-free number is provided, and users make a call on that number. Then using the Ringba platform you can route your call to different internal numbers. These routing will be done automatically based on the configuration done in the Ringba platform by your team. By this way, your company’s SLA and first-level contact resolution will be increased.
The ability to gain complete control over your call flow is exactly what you get with Ringba’s drag-and-drop IVR builder. You can activate everything from call recording, whisper messaging, text-to-speech, customer prompts and more. Using this dead-simple tool from Ringba, you can create your very own interactive voice response menus and optimize your caller experience with complete flexibility.
For enterprise level client, this feature is utmost necessary. When the load on one of the server is quite high, using the load balancer, it can be divided into multiple servers to achieve the high availability.
Ringba Plans and Pricing
Ringba offers quite a flexible pricing and plans for the customer to meet everyone’s need. Here are the three pricing options available.
There is no doubt that Ringba is one of the best call tracking software. If your business involved in managing calls then it is highly recommended to use Ringba. It can provide detailed marketing insights related to call that can easily grow your business.
If you have not tried Ringba then just go, use Ringba and improve your business.